Low Priced Real Estate Back Office Services

Improve your day‐to‐day functions of the property management department and the functions of the Property Manager. We have experienced Remote Property Managers at very economical rates who have good communication skills, have a customer service background and mindset. They are adept at multi-tasking and prioritizing work. We have 18+ years of experience working with 130+ commercial and residential real estate companies in California, New York, Texas, Florida, Colorado, Kansas and Washington. OHI has provided services in different real estate related activities in finance, accounting, operations, maintenance and marketing support to 250,000+ units across USA.

Answering calls and responding to emails from tenants regarding maintenance activities
Process maintenance requests and generate work orders, track their status with maintenance team
Track maintenance team’s timesheets and work-orders against pre-decided standards to drive productivity of the in-house maintenance team
Arranging apartment inspections
Organize customer feedback calls with resident on the resolution of resident complaints
Allocate tasks to different pre-approved vendors/sub-contractors for different maintenance related jobs

Finding new vendors/sub-contractors or obtaining bids for maintenance activities such as snow removal, pest control, electrical repair etc
Set-up new vendors/sub-contractors in the system
Entry of vendors/sub-contractors invoices, utilities and other accounts payables
Pay vendors/sub-contractors and utilities using Bill Pay and online transfers
Resolve invoices and payments related issues with vendors/sub-contractors
Regular vendor/sub-contractor reconciliation i.e. reconciling vendor/sub-contractor ledgers with your books to eliminate any over-payment/duplicate payments

Welcome letters to new tenants and owners
Entry of tenant leases into the leasing or accounting system
Manage documents related to tenants, insurance policies, insurance claim paperwork
Conduct exit interviews of residents to understand reasons behind move-outs
Operational reporting to senior management regarding open complaints, outstanding rent etc
Perform all necessary functions to facilitate Tenant “Move In” and “Move Out” procedures including - Informing the tenant of the lease obligations, notifying them as their expiration date approaches & informing them of their obligations upon move out and processing security deposit returns
Maintain logs related to - Essential Lead Maintenance (EMP), Project lists for individual properties and Unit turnover list

130+ real estate clients across North America in all major states and real estate sectors
OHI works with a cumulative portfolio of 250,000 units across residential and commercial real estate firms in US
Fully integrated real estate service provider providing services in Property management, Leasing, Administration, Accounting, Analysis and allied services
Clients across the real estate value chain right from real estate agents to property management firms to real estate developers to fully integrated real estate companies
Staff with at-least six years of real estate experience
Spacious office set-up (30,000 square feet) with modern facilities and uninterrupted power supply

+1 (646) 367-8976

sales@ohiaccounting.com

Learn more about our
Remote Property Management Services

+1 (646) 367-8976

sales@ohiaccounting.com

Learn more about our Remote Property Management Services

Learn more about our
Remote Property Management Services